Your data, handled plainly.
What we collect, why, and what you can do about it.
This notice covers basecampstudios.uk, the newsletter and the work we do with clients. If anything here isn’t clear, ask Charlie directly.
The short version.
What you send us, how you use the site if you agree, and what’s needed to run a project.
Analytics and advertising cookies only run if you say yes. You can change your mind at any time.
Only if you sign up. Every email has an unsubscribe link.
We never sell your data. It goes only to the tools that run the studio.
Only as long as we need it, then it’s deleted.
See it, correct it, delete it or object. Email us and we’ll reply within a month.
The detail.
Who’s responsible
Base Camp Studios LLP is responsible for your personal data (the “controller”, in data protection terms). We’re a limited liability partnership registered in England and Wales, number OC434702, with our registered office at The Robbins Building, Albert Street, Rugby, Warwickshire, CV21 2SD.
For anything about your data, email Charlie at charlie@basecampstudios.uk.
What we collect
- When you get in touch: your name, email, company and whatever you tell us through the contact form, the brief or by email.
- When you sign up to the newsletter: your email address.
- When you browse the site, and only if you agree: how you use it. Pages viewed and for how long, how you arrived, your device and browser, roughly where you are (to city level) and whether you got in touch.
- When we work together: contact details, project information, invoices and payments, and notes and recordings of calls and meetings.
We don’t ask for sensitive information, such as health details, and the site isn’t aimed at children.
How we use it, and why we’re allowed to
The law asks us to name a reason, or “lawful basis”, for each use. Here they are.
We don’t make decisions about you by automated means alone.
Outside the UK
Some of these providers are based in, or store data in, the United States or the EU. Where data leaves the UK, it’s protected by UK adequacy arrangements, such as the UK–US Data Bridge, or by the UK’s approved contract terms for international transfers.
How long we keep it
- Enquiries that don’t become work: up to two years, then deleted.
- Client and project records, including invoices: as long as tax and accounting law requires, usually six years.
- Call recordings and transcripts: until the project is finished and the record is no longer needed.
- Newsletter: until you unsubscribe.
- Analytics: 14 months, then deleted automatically.
Your rights
You can ask to see the data we hold about you, correct it, delete it, limit how we use it, or take a copy to use elsewhere. You can object to any use based on our legitimate interest, and to marketing at any time. Where you’ve given consent, you can withdraw it whenever you like.
Email charlie@basecampstudios.uk. We’ll reply within one month, free of charge, and may ask you to confirm who you are first.
Keeping it safe
Your data lives in the secure, access-controlled tools listed above, not on loose files or personal devices. Access is limited to the people working on your project, and we use strong passwords and two-step sign-in wherever it’s offered.
Complaints
If you’re unhappy with how we’ve handled your data, tell us first and we’ll put it right. We’ll acknowledge a complaint within 30 days.
You can also complain to the Information Commissioner’s Office, the UK’s data protection regulator, at ico.org.uk or on 0303 123 1113.
Changes to this notice
We’ll update this page whenever the way we handle data changes, for example when we add a new tool. The date at the top shows when it last changed.
Questions about your data? Ask Charlie directly.
Get in touch →